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| Q: "When is the booking confirmed?" | |||
| A: The booking is confirmed when the deposit is received. The villa or apartment is held for a short period until the payment arrives. Please send this as soon as possible. | |||
| Q: "What happens after I pay the deposit?" | |||
| A: You will be notified, by e-mail, when the deposit is received. 8 weeks before your arrival date the balance is due. At this time you will receive full instructions how to reach the villa/apartment, or pickup point. Also contact telephone numbers. | |||
| Q: "Can I reserve a villa or apartment by e-mail or phone?" | |||
| A: Yes, we will reserve it for you and hold it pending the arrival of the deposit/full payment but the booking is not confirmed until the deposit arrives. | |||
| Q: "When do I pay the balance?" | |||
| A: The balance is due 8 weeks before your arrival date. | |||
| Q: "When do I receive directions to the villa / apartment?" | |||
| A: You receive full directions, including contact telephone numbers, on receipt of the balance. | |||
| Q: "How do I get more information about the villa / apartment?" | |||
| A: Further information is available by e-mail E-Mail Here or phone Office: (0034) 965732887 - Mob: (0034) 616595389 | |||
| Q: "What time can we get into the villa or apartment on the day we arrival?" | |||
| A: The normal times are, Arrival 4 PM. Departure 10 AM. However, you may be able to get into the property before these times depending on the properties bookings. | |||
| Q: "Who do I pay the security deposit to?" | |||
| A: On arrival, the owner will collect the security deposit. This is returned on the day you leave. Any damage or breakage's will be deducted from the deposit. | |||
| Q: "If I have any problems finding the property or our flight is delayed, what do I do?" | |||
| A: You will be sent the contact telephone number of the owner of the property and an emergency number from us. All you have to do is let the owner of the property know. As a back-up, we will help in any way we can. | |||
| Q: "How can I be sure I will get the holiday I paid for?" | |||
| A: We are glad you asked. Please click here for Company Information | |||
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